Introduction
EVOFEL ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, participate in our training programs, or engage with us as a client.
As Nigeria's leading ICT and Engineering solutions provider since 2009, we handle sensitive business information and personal data with the highest level of care and in compliance with applicable Nigerian data protection laws and international best practices.
By using our website or services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- • Contact Information: Name, email address, phone number, business address
- • Professional Information: Job title, company name, industry, professional certifications
- • Training Records: Certification exam results, training attendance, skill assessments
- • Business Information: Project requirements, technical specifications, system configurations
- • Financial Information: Billing addresses, payment preferences (we do not store payment card details)
Technical Information
When you visit our website or use our services, we automatically collect:
- • IP address and device information
- • Browser type and version
- • Operating system and device characteristics
- • Website usage patterns and analytics
- • Cookies and similar tracking technologies
Business Information
For our ICT and Engineering services, we may collect:
- • System architecture and infrastructure details
- • Business process documentation
- • Geographic Information System (GIS) data
- • Project timelines and specifications
- • Performance metrics and system logs
How We Use Your Information
Service Delivery
- • Providing ICT and Engineering solutions
- • Delivering training programs and certifications
- • Managing Pearson VUE testing center services
- • Implementing business process automation
- • Providing technical support and maintenance
Business Operations
- • Processing payments and managing accounts
- • Communicating about projects and services
- • Scheduling appointments and consultations
- • Maintaining business relationships
- • Complying with legal and regulatory requirements
Improvement and Analytics
- • Analyzing service performance and effectiveness
- • Improving our websites and digital platforms
- • Developing new solutions and services
- • Conducting market research and analysis
- • Measuring training program effectiveness
Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Service Partners
We work with trusted partners to deliver our services:
- • Technology Partners: Microsoft, Cisco, IBM, Oracle, and other certified partners for implementation and support
- • Pearson VUE: For certification testing and exam administration
- • Subcontractors: Qualified professionals who assist in project delivery under confidentiality agreements
Legal Requirements
We may disclose information when required by law or to:
- • Comply with legal obligations or court orders
- • Protect our rights, property, or safety
- • Prevent fraud or security threats
- • Respond to government requests or investigations
Business Transfers
In the event of a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to the same privacy protections.
Data Security
We implement comprehensive security measures to protect your information:
Technical Safeguards
- • SSL/TLS encryption for data transmission
- • Encrypted data storage and backup systems
- • Multi-factor authentication for system access
- • Regular security updates and patches
- • Network firewalls and intrusion detection systems
Administrative Safeguards
- • Employee training on data privacy and security
- • Access controls and role-based permissions
- • Confidentiality agreements for all staff
- • Regular security audits and assessments
- • Incident response and breach notification procedures
Physical Safeguards
- • Secure facilities with controlled access
- • Surveillance and monitoring systems
- • Secure disposal of physical media
- • Visitor management and escort policies
Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy:
- • Client Records: 7 years after project completion (as required by Nigerian business law)
- • Training Records: Permanently for certification tracking and verification
- • Financial Records: 6 years from the end of the accounting period
- • Website Analytics: 24 months for performance analysis
- • Marketing Communications: Until you opt-out or request deletion
We securely delete or anonymize information when it is no longer needed, except where longer retention is required by law.
Your Privacy Rights
You have the following rights regarding your personal information:
Access and Portability
- • Request copies of your personal data
- • Obtain information about processing activities
- • Receive data in a portable format
Control and Correction
- • Update or correct inaccurate information
- • Request deletion of your data
- • Opt-out of marketing communications
To exercise these rights, contact us at privacy@evofel.com or call +234 803 756 3235. We will respond to your request within 30 days.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience:
Types of Cookies
- • Essential Cookies: Required for website functionality and security
- • Analytics Cookies: Help us understand website usage patterns
- • Preference Cookies: Remember your settings and preferences
- • Marketing Cookies: Used to deliver relevant advertisements (with consent)
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
Third-Party Services
Our website and services may contain links to third-party websites or integrate with external services:
- • Partner Websites: Microsoft, Cisco, IBM, Oracle certification portals
- • Social Media: LinkedIn, Facebook, Twitter integration
- • Analytics Services: Google Analytics for website performance
- • Payment Processors: Secure payment gateways for transactions
These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before sharing information.
International Data Transfers
As we work with global partners and serve international clients, your information may be transferred to and processed in countries outside Nigeria. We ensure appropriate safeguards are in place:
- • Adequacy decisions or equivalent protections
- • Standard contractual clauses with service providers
- • Certification schemes and approved codes of conduct
- • Your explicit consent for specific transfers
Children's Privacy
Our services are designed for businesses and professional adults. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately at privacy@evofel.com.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will:
- • Update the "Last Updated" date at the top of this policy
- • Notify you via email or website notice
- • Provide a summary of significant changes
- • Request consent for material changes affecting your rights
We encourage you to review this policy periodically to stay informed about how we protect your information.
This Privacy Policy is effective as of November 13, 2026 and governs our collection and use of information from that date forward.